Policy & FAQs
Massage appointments must be cancelled 24 hours before the scheduled appointment to avoid a $30 cancellation fee.
Frequently Asked Questions
I accept cash and the following credit cards: Visa, Mastercard, Discover and American Express.
Just as you would use a credit card to book for a hotel reservation, it is simply to hold your spot and also to follow through with the cancellation policies in place. If you cancel or do not show for your appointment, you will be notified that your card may be charged the amount specified in my cancellation policy.
You may be coming into your session with pain already and that may cause some sensitivity with different techniques I use. However, MASSAGE SHOULD NEVER HURT! Before the session begins, I will check in with you about any areas that may be causing you pain and ask you about your preferred pressure. We will discuss a pressure scale that I use during the session and I will check in with you based on this scale to make sure that you are getting the proper amount of pressure. Good communication between us is essential in preventing and managing any pain that may occur during your massage.
I ask my clients on their first visit to come 10-15 minutes early as it gives me plenty of time to do a thorough intake with you but it also gives you a chance to “take five” and get settled in without feeling rushed. Coming 5 minutes or less before your appointment may actually take away from your massage time on the table, by the time you get settled in and the massage starts so coming early is the best habit to get into.
For clients who are working through an injury or chronic pain, I usually recommend once or more weekly until your pain is minimal or gone and then we can transition you into once or twice a month to maintain that outcome. Most of my clients see me once or twice a month to keep a good routine of self-care.
For a full body massage, yes, you will be asked to undress. I use lotion or oil and work directly on the skin most of the time. For this reason, most clients will undress to their bottom underwear or sometimes completely nude depending on your comfort level. You will have privacy while you get undressed and you will be under a sheet and blanket during the entire session. Only the areas being massaged will be uncovered during the session. If you have any further questions please don’t hesitate to ask. Sessions are about you, and you should feel safe and comfortable while getting a massage.
Yes with parents written consent. Parents are allowed to stay in the room with their child if they would like to. Based on your child’s comfort level and attention span shorter session times may be recommended.
No, you do not need to be a caregiver, my massage practice is open to anyone. I have specifically picked caregivers as my main focus group because I’ve been a caregiver since 2005 and I feel I have a lot of support to offer to them in having that in common. I pride myself on getting to know each of my clients and meeting their needs though, so even if you are not a caregiver you will get a quality massage and experience with me.
This often varies on the location you are at however at my practice, I prefer not to accept tips. Honestly, the best tip you could offer me is by rebooking, buying a gift certificate for someone else or referring someone to me. I appreciate your business and want my clients to know that they are getting the best quality service I can offer without expecting tips.